Melbourne bosses admit Myki falls short

The new myki ticketing system in Melbourne still needs improvement, according to its boss.

Myki smartcards will be the only ticket that can be used on public transport from Saturday when the system permanently replaces Metcard in the city.

Transport Ticketing Authority chief executive Bernie Carolan is reminding commuters to make the switch.

‘Everyone should make sure that they’ve got a myki, they keep it in their pocket, or their purse or their wallet, with $10 or $20 on it and then they’re ready to use public transport whenever they need to,’ he told reporters on Friday.

Mr Carolan said some people are still making a last-minute switch but most have already converted to the new system.

He also admitted the system, which has cost taxpayers over $1 billion after several delays, could work better.

‘There’s certainly still improvements that we need to make into the future,’ he said.

‘We’re aware of those improvements and are working quite hard behind the scenes.

‘But in a day-to-day sense, myki is quite convenient for people to use and the great majority of customers… are giving us that feedback.

‘This ticketing system will be with us for five or 10 years so the improvements will be constant.’

 

Source: Sky News Australia

(Visited 1 times, 1 visits today)

Szóljon hozzá ehhez a cikkhez